Privacy Policy

1. Who are we?

ValueYourCar is a Dutch-based web application. We are the “Data Controller” responsible for your personal data.

• Company Name: ValueYourCar
• KvK Number: 98377736
• Contact Email: [email protected]
• Mailing Address: Forellendaal 146, 2553LG, Den Haag, The Netherlands

2. What data do we collect?

To help you value and manage your vehicle information, we collect:

• Identity Data: Your name and email address.
• Vehicle Data: Vehicle details you input (make, model, year, mileage, fuel type, transmission, asking price).
• Technical Data: Your IP address, browser type, and how you use our web app (via cookies).
• Correspondence: Any messages you send to our contact email address.

3. Why do we collect this? (Legal Basis)

Under the Dutch AVG (GDPR), we process your data based on:

• Performance of a Contract: We need your email and vehicle data to send you an authentication code to access premium valuation services you have bought.
• Legitimate Interest: To improve the accuracy of our valuation algorithms and ensure the security of our app.
• Legal Obligation: If we process payments, we must keep records for 7 years for the Dutch Tax Office (Belastingdienst).

4. How long do we keep your data?

• Active Accounts: We keep your data as long as your account is active. You can request deletion via [email protected].
• Account Deletion: If you delete your account, your personal data is purged from our active databases within 30 days.
• Valuation History: Anonymous vehicle data may be kept longer to improve our pricing models, but this will not be linked to your identity.

5. Sharing with Third Parties

We do not sell your personal information. To run ValueYourCar, we share data with:

• Email Infrastructure: For alerts and support communications.
• Hosting Providers: Our servers where the app and database are securely stored.
• Payment Processor: Mollie B.V., for processing credit purchases. Mollie is PCI-DSS compliant and processes payment data under their own privacy policy.

6. Cookies & Tracking

We use functional cookies to keep you logged in and analytical cookies to see how our app is performing. In accordance with Dutch law, if we use non-functional tracking cookies, we will ask for your explicit consent via a cookie banner.

7. Your Rights

Under the AVG, you have the following rights:

• Access: You can request a copy of all data we hold about you.
• Correction: You can ask us to fix incorrect vehicle or personal details.
• Deletion: You can request the “Right to be Forgotten.”
• Complaint: You have the right to file a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

8. Contact

For any privacy-related questions, please contact us at [email protected].

Note: Our [email protected] address is unmonitored; please use the contact address for all privacy inquiries.